nico1908: (Jackass!)
I work for a chamber of commerce in a small town in Florida and we get strange questions and rude callers all the time, but some just leave me puzzled - like the lady yesterday.

Me: "ABC Chamber of Commerce, my name is Nico1908. How may I help you?"

Lady: "Cleveland Chamber of Commerce, Tennessee."

Silence.


That was it. She didn't introduce herself, she didn't ask me anything, she just said "Cleveland Chamber of Commerce, Tennessee".

I decided to be nice to her and assume that she needed the phone number for that chamber, I even looked it up on the internet for her, but afterwards I was wondering how some people manage to get through life barely able to communicate.

I've often wondered if not introducing yourself when calling an office is an American thing. My boss does it all the time.
nico1908: (Default)

It's been quiet so far. Only 14 phone calls between 7:30 and 11:50 a.m., plus five visitors. 70% of them were looking for information that, with a little effort, they could have found in the local telephone book - "What's the address for our county commissioners office?" - or on the Internet - "What's the phone number for the Chamber in Fort Worth, Texas?".

I just realized what's bothering me most about this job: People expect me to have an answer to even the most farfetched questions - "I used to live in YourLittleTown ten years ago, there was a guy Donnie who rented out railers behind that Walmart there. I forgot his last name. Do you know him?" - and they expect to get answers instantaneously - "I need the number for the Clerk of Courts." - I have to look it up in the phonebook. You'll have to hold a moment." - "But I'm calling long distance!". *sighs*

On a happier note: I managed to get a used radio for my car on eBay for only $20, so for roughly $60 ($20 radio + $12 S&H + $25 for radio removal keys) I will have music again soon - if it works with the CD changer. Cross fingers for me, will ya?

nico1908: (Default)
It's past 9:30 a.m. I've been at the office for two hours. The phone rang once. I gave a visitor a map. That's it. 

I should probably be grateful that I can earn money by sitting around most of the time, but I'm not. Even if they paid me $20/hour and gave me benefits I wouldn't be happy, because I need to be busy. I've never found office jobs particularly interesting or fulfilling, and I can only put up with them as long as I have something to do. *sighs*

Oh well, I guess I can always start working on next week's stuff. More of the same, but better than nothing, I suppose.

nico1908: (Jackass!)

... goes to the lady who just called and asked me without preliminaries, "We're buying a home down there. Can you tell me what the taxes are?"

Lady, first of all, what do you mean by "down there"? My Little Town? Some town in this county? The bigger town in the county next to ours? The state of Florida? Where?!

Secondly, what taxes are you referring to? Sales tax? Gas tax? Income tax? Property tax? Which?!

Thirdly, if you are in the process of buying a house in the little town next to My Little Town and want to know how much your property taxes are going to be, why do you call the Chamber of Commerce? Doesn't it occur to you that this falls under the expertise of the local property appraiser and the local tax collector?

And last but not least: Has nobody ever told you that you should introduce yourself when you call a business or organization? Where are your manners?

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nico1908

January 2013

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